privacy policy

MoonlitMart — Privacy Policy

Effective Date: November 29, 2025

At MoonlitMart, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from moonlit-mart.shop (“Site”). By accessing our Site, you agree to the practices described in this Policy.

1. Information We Collect

We collect information to process your orders, improve your shopping experience, and operate our services responsibly.

a) Personal Information You Provide

  • Full name
  • Email address
  • Phone number
  • Billing address (USA)
  • Shipping address (USA)
  • Order details and purchase history
  • Payment information (processed securely by trusted third-party providers)

b) Automatically Collected Information

  • IP address
  • Browser type and version
  • Device type and operating system
  • Date and time of visits
  • Pages viewed and time spent on the Site
  • Click activity and navigation
  • Referring website/source

2. How We Use Your Information

  • Processing and fulfilling your orders
  • Sending order confirmations and tracking updates
  • Responding to inquiries and providing customer support
  • Improving website functionality and user experience
  • Sending promotional emails (only if you opt-in)
  • Analyzing site traffic and performance
  • Detecting and preventing fraud
  • Complying with legal requirements

We do not sell or rent your personal information to third parties.

3. Cookies & Tracking Technologies

We use cookies to enhance your browsing and shopping experience. Cookies help us:

  • Keep products in your cart
  • Recognize returning visitors
  • Analyze website performance
  • Show relevant ads

You may disable cookies in your browser settings, but certain site features may not work properly without them.

4. Third-Party Services

We work with trusted partners to provide essential services:

  • Payment processors (PayPal, Card services)
  • Shipping and logistics providers
  • Analytics services (Google Analytics)
  • Advertising networks (Meta, Google Ads, Snapchat)

Third parties may access limited information only to perform services on our behalf.

5. Data Security

We use industry-standard security practices, including:

  • SSL encryption
  • Secure servers
  • Restricted access systems
  • Regular monitoring for vulnerabilities

6. Data Retention

Your information is retained only for:

  • Order processing
  • Customer support
  • Legal and tax obligations
  • Fraud prevention

Once data is no longer required, we securely delete or anonymize it.

7. Children’s Privacy

MoonlitMart does not knowingly collect data from children under 13. Any such data found will be deleted immediately.

8. Your Privacy Rights

You may have the right to:

  • Access your personal data
  • Update or correct inaccurate information
  • Request deletion of your data (where allowed)
  • Opt out of marketing communications

To request these actions, contact us at: moonlitmartusa@gmail.com

9. International Data Transfers

Some data may be processed outside the USA by trusted providers. By using our Site, you consent to these transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy when necessary. Updates are effective immediately when posted. Please check this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we use your data, contact us at:

MoonlitMart
Email: moonlitmartusa@gmail.com